The front desk agent replies in your website's chat bubble and in your inbox, and offers appointments in your free slots. It only answers from what it knows about you: your website, the documents you add and the answers you write by hand. It says when it doesn't know.
It only keeps contact details the visitor typed in themselves. Every request lands in your contacts with a score (hot, warm, cold) and the reason, and your team is notified by push and email.
Everything the agent reads is treated as data, never as an instruction. A hidden instruction in a message is detected and neutralised, and the reply then waits for your approval.
Frequently asked questions
How do I improve its answers?
Add documents (PDF, Word, Excel, text) or write answers in "Front desk agent", knowledge section.
In your workspace: open the screen