Terms of sale
Version of 18 October 2026, under legal review. This is a translation: the French version prevails.
1. Purpose and parties
These terms govern the subscription to the Ablyos software (the “Service”), published by NS Corp, SIREN 919 978 825, Bastia, France (“Ablyos”), taken out by a business (the “Customer”) for its professional activity. They apply together with the terms of use. The Service is for businesses only.
2. The Service
Depending on the plan (Starter, Pro, Growth), the Service includes a multi-page website, a front desk agent, review collection, a CRM with quotes, a prospecting agent, follow-ups, a local SEO agent and an AI command bar. From the Pro plan, Ablyos AI is included for the business's members while the subscription is active. Each plan's content is described on the pricing page on the date of subscription. Prospecting volumes are activity volumes: Ablyos does not guarantee any number of enquiries, customers or revenue.
3. Trial
The Customer may try the Service free for 7 days (14 days when referred by a referral partner), once per person. No card is required to start. There is no free plan. At the end of the trial, if no plan is chosen, the Service is paused: agents stop, the Customer's website stays online for 14 days and is then taken offline, and data is kept for 90 days, then deleted after two email reminders.
4. Price and payment
Prices are those shown on the pricing page on the day of subscription, before tax, in the currency of the Customer's country. Applicable taxes are calculated at checkout. Payment is made by card or other methods offered by Stripe, our payment provider, at the start of each period (month or year). Ablyos may change its prices; a change only applies to an ongoing subscription after at least 30 days' notice, and the Customer may cancel before it takes effect.
5. Term, no commitment, cancellation
The subscription has no minimum term. It renews each period (month or year) until the Customer cancels. The Customer may cancel at any time from their account; cancellation takes effect at the end of the paid period, at no cost. The Service is then paused, as at the end of the trial. A period that has started is not refunded, unless required by law or under the 30-day money-back guarantee on the first payment.
6. Late payment
If a payment fails, it is retried and the Customer is notified. After 14 days unpaid, the Service is paused: agents stop, the website stays online for 14 days and is then taken offline; data remains viewable and is kept for 90 days, then deleted.
7. Data and portability
The Customer retains ownership of its content and data (website, contacts, quotes, documents) and may export it at any time. For personal data of its own customers and prospects, Ablyos acts as a processor, as set out in the privacy policy; a data processing agreement is available on request.
8. Customer obligations
The Customer provides accurate information, reviews AI-generated content and messages before they go out when it has chosen to approve them, and complies with the rules that apply to its communications and prospecting (consent, unsubscribe, solicitation law in its country). It only prospects businesses about offers related to their activity.
9. Availability and liability
Ablyos uses reasonable means to keep the Service available and secure, without guaranteeing results. AI-generated content may contain errors: the Customer remains editorially responsible for it. Ablyos's liability is limited to direct damages and capped at the amounts paid by the Customer in the previous twelve months.
10. Governing law
These terms are governed by French law. Failing an amicable settlement, any dispute falls under the competent courts of Ablyos's registered office.